Userback

Userback is the leading visual feedback and bug-tracking tool designed to streamline communication between teams and their users. Whether you’re a product manager, UX designer, developer, or customer support agent, Userback enables you to gather, manage, and act on feedback more effectively, ensuring your product continually evolves to meet user expectations. KEY FEATURES 🌟Visual Feedback: Capture detailed feedback directly from users with annotated screenshots, screen recordings, and comments. 🌟 Bug Tracking: Simplify bug reporting with automatic data capture, including browser information, console logs, event tracking, and custom data. 🌟 Session Replay: Gain deeper insights into user behavior with session replays, identify pain points, reproduce bugs, and enhance UX. 🌟 User Surveys: Collect valuable insights directly from your users with customizable surveys like NPS, CSAT, CET, and more. 🌟 Seamless Integrations: Connect Userback with your favorite tools like Jira, Slack, Trello, GitHub, and more. 🌟 Feedback Forms: Tailor feedback forms to fit your brand and specific needs, whether you’re collecting bug reports, feature requests, or general feedback. 🌟 Feature Portal: Organize and prioritize feedback in one central hub, helping you keep track of what’s most important. Get started in minutes, with a free 14-day trial or book a 1:1 demo. https://userback.io